The change that shakes your company
What you can get is:
- Increase in sales.
- Increase the satisfaction of your customers.
- More commitment from your employees.
- Maximization of talent
- More productivity and efficiency.
- Increase the profitability of your company thanks to more effective and efficient processes.
- Effective recruitment processes.
- Ensure continuous improvement
I will go along with you in the process of change to add value to your organization, whatever your company may be.
In SME I give name to problems and bring organizational and leadership
improvements.
In multinationals, I give support to the annual training plans that cover the strategy of the company, I cover positions in “interim” mode and I go along with you in projects related to change implementations.
And in companies where customer service is key, I help them improve the customer experience.
Do you want we talk?
What can I do for growing
your business?
The only constant
in life is change
And why do we focus on change management?
Because in our personal life and in the workplace, there is something that never changes and is the change itself. We constantly have to be prepared for it!
For this, all of us must leave our own comfort zone. It is not easy, but when it’s done it only produces benefits, because it goes directly to the personal development and implicitly to the professional. There is no point of return, and when one is fond of leaving that area, it no longer stops. That area is infinite and tremendously enriching
Do you want to be a partner of Pilar Molina?
provide a full service and achieve the goals of our customers. Together we will go further
WHAT CUSTOMERS SAY ABOUT PILAR MOLINA
We are a familiar camping on the Costa Daurada and we are lucky to have Pilar Molina, who is giving us several sessions of customer service courses. I sincerely believe that she is helping us a lot to progress as a team and to improve our service and attention to the public. The courses are enjoyable, practical and very much aimed at achieving results in the short and medium term. Her experience of working in multinationals is also giving us a very useful insight for a medium sized family business. Thank you very much Pilar!
CAMPING LAS PALMERAS
When Pilar came into our lives we put to her a challenge: we wanted to sell more, we were excited about the idea that our team was always as motivated as now and, in addition, we dreamed of improving some of our processes, including sales. Difficult? Well, no, for Pilar there is no impossible mission.
She disembarked in Amor de Marca with an overflowing positive energy, with a suitcase full of know-how and with an invisible magic lamp for change management, her curious shaker. Pilar arrived ready to accompany us in this process of change and improvement. She came to stay, because today, we continue to move forward and put order, while we hold the hand of our 3 in 1 (Pilar the trainer, Pilar the consultant and Pilar the coach). A hand that, by the way, is always there to help us and that pushes us hard so that our ``Yes, we can`` continue to become ``Yes, we do``. Here we are, step by step, shake to shake, improving and, of course, adapting to change. Thank you very much Pilar!
Maite Loizate, Founder and Creative-Executive Director.
Amor de Marca, Creative Agency
We were very lucky that our HR department contacted Pilar to help us improve our communication and relationships through coaching sessions after the results of a psychosocial risk assessment were not as good as expected.
Pilar’s method, tempos and direction was key to the participation of all colleagues thanks to Pilar's more than visible experience and human factor, Pilar got the respect and admiration of those attending the session.
We strongly recommend Pilar for her great professionalism and commitment to her work.
Fran Gordillo
Polyvalent operator at Consorci d'Aigües de Tarragona
Highly recommended, you can see that Pilar has knowledge, methodology and puts great dedication to what she does, she is a great professional and she had an excellent treatment towards everyone.
A pleasure to have attended your course Pilar, I'm sure there will be more to come.
Carles Ibarz
General Manager Star-Color Pintures
Pilar has opened the way for me to implement an action plan for the strategic objectives we set, as well as reinforcing my management skills to lead my entire team.
Marcos Arufe Castro
Director in-Neuro (Neurological Rehabilitation Centre)
Pilar is very professional, her experience is evident and she has an efficient method. Her determination to teach me how to delegate and her vision of the company's needs has allowed us to grow qualitatively and quantitatively.
Ivan Molina
Engineering Office Manager
I have had the opportunity to attend several courses led by Pilar Molina and I have to say that I am fascinated by her ease of connection and the learning is very effective. The last one was Customer Service, it has been very dynamic for me and my colleagues. Effective Communication was also very interesting. Pilar helps us grow and learn. Highly recommended!
Adelaida Sánchez
Manager in Faustino Romero 45 SL